Strategy
Operations.
From OKRs to a weekly running cadence. We design operating models that stick: KPI architecture, executive cadences, and the discipline to run them.
Plain English
What is
Strategy Operations?
Strategy operations is the discipline of turning strategy into running cadence, operating model design, OKR or KPI architecture, executive review rhythms, decision frameworks, and the supporting analytics. It's the work that makes 'we have a strategy' visible in the calendar, not just in the deck.
What's Included
What's
In Scope
Operating Model Design
How decisions get made, by whom, at what cadence. Roles, accountabilities, and decision rights.
OKR / KPI Architecture
Goals that connect strategy to weekly work. Measurable, owned, and reviewed.
Executive Cadence
Weekly, monthly, quarterly review design. Templates, scorecards, talking-point structures.
Analytics & Scorecards
The dashboards that drive the meetings. Not vanity metrics, decision-grade numbers.
Decision Frameworks
RACI for big decisions, RAPID for complex ones, escalation paths for stuck ones.
Coaching & Sustainment
Coach executives through the first 2 quarters of running the cadence. Build the muscle, then leave.
Partner of Choice
Why Tech Critic
Senior consultants, not pyramid staffing
Every engagement is led by a partner-grade consultant. No 'sold by the partner, delivered by an associate' bait-and-switch.
Fixed-scope, milestone-based
Written estimates before any work begins. Most engagements are priced by deliverable, not by the hour.
Vendor-neutral
No partner kickbacks, no software resale incentives. We recommend what's right, not what pays.
We own the outcome
From discovery through delivery through 90-day post-launch tune-up. We don't disappear after kickoff.
Five offices, one standard
Dallas HQ, Bogotá and Medellín for LATAM nearshore, plus Lahore and Dubai. Every office is ours. We don't outsource.
Cross-disciplinary by design
Most engagements pull from multiple practices, data, change, software, strategy. One firm, no integration tax.
You've Got Q's
We've Got A's
Don't see your question? Just ask.
Are you a strategy consulting firm?
Not in the McKinsey sense. We do execution-grade strategy, operating model, cadence, decision frameworks. We don't write 200-slide market entry decks.
OKRs or KPIs?
Depends on your org. OKRs for ambition and alignment; KPIs for steady-state operations. Most enterprises run both.
How long until cadence sticks?
Two quarters of coaching is typically what it takes for cadence to become habit.
Strategy That Shows Up Weekly.
Book a 30-minute call to walk through your operating model.